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Jim & Bev FisherThank you
My wife and I have visited Vietnam twice now 1st time in 2007 then again in 2008. We have nothing but praise for tnk travel. They sorted out our itenerary and booked the hotels for us. It was an excellent experience.So much so that we are returning in 2009. You can be sure that we will be using tnk travel again, keep up the good work and see you again soon.
Liz LalorExcellent Service
My husband & I have just returned from a trip to Vietnam & Australia. I came across TNK via the www and booked my internal flights, taxis, and accommodation around Vietnam with this company. I am pleased to say our trip went very well and TNK delivered all it promised. I found the company easy to communicate with and very efficient. I plan to return to Vietnam next year and will use TNK again...thanks!
matthew smithmekong delta tour
My friend and I went on the three day Mekong delta tour to Phenom Phen mid July, we really enjoyed it. We were impressed by the itinery of the trip, we really fit a lot into the time we had- a lot of early mornings! Our tour guide JJ spoke good English and was from the area so could tell us a lot about the culture. JJ was also very helpful; i left my bag, on a bus we had used, which was heading back to Saigon!- i was heading to Cambodia! I told JJ and he organised the contents to be shipped to Singapore where i was finishing my trip. I am now back in Singapore and have recieved my bag, really saved me a lot of time and hassel! I would recommend TNK travel to all, great staff, great value!
Chuck ValenThanks again for taking good care of us.
Mr. Trinh – I would like to thank you and the TNK staff for the great visit we had to Viet Nam. Both Phi and Thanh were outstanding tour guides during our visits to My Tho, Saigon, Phan Thiet, Nha Trang, and Da Lat. I will certainly refer my family and friends (mostly US veterans) to TNK for future travel requirements in Viet Nam. Thanks again for taking good care of us. Sincerely, Chuck Valen
John ChilesVietnam & Cambodian Tour II
Dear Mr. Dzung We would like to express our appreciation for TNK's efforts to make our trip to Vietnam and Cambodia so enjoyable. Of our many trips since 2002, this one has been the best. Some of that is due to the attraction of the two countries. But a bigger reason is the treatment we received from your company. All of our hotels were comfortable, and even somewhat luxurious for a couple that usually stays in bed and breakfast type accommodations. Very good meals in excellent dining establishments. Our guides deserve most of the credit for the success of our trips. They looked after us from pick up to departure. They ensured that we visited sites at the right time to avoid most of the crowds and avoid the hottest time of the day. They varied the itinerary periodically, with our consent, to ensure that we saw the most desirable attractions, They were well informed about the history and stories of the attractions. They moved us along to cover the itinerary without us feeling that we were being rushed. We always felt that we had any time we wanted to wander through the sites according to our interest. Although the guides were probably the strongest feature of a very well organized and professionally run tour, their one weakness was their English pronounciation. It was difficult at times to understand the message because some words were pronounced differently from what we are used to hearing. On the whole, however, that was a minimal limitation. A special thank you for providing us with the document permitting us multiple visits to Vietnam. We had arranged for our visas to Vietnam, although you had offered to do so. However, enroute home, when we and presented our passports with single entry visas to the ticket agent at the Siem Reap airport in Cambodia, we were advised that we needed multiple visit visas in order to obtain a boarding pass for our flight to Hochiminh City, Even though we had advised you that we would be obtaining our visas on our own, your thoughtfulness and thoroughness in providing the multiple visit authorization saved us a lot of grief. This incident brought home to us more than anything else, TNK's level of professionalism and concern for its customers. There are many other things that we could add to illustrate how well we were looked after by your company. When we first 'discovered' TNK while researching on the internet, our first thought was that this unknown tour company was probably a low budget, high risk venture. You get what you pay for, right? Well, in this case you get more than you would normally pay for - much more. We had been reassured somewhat by a prior TNK traveller who had posted a testimonial on the TNK site, as well as by the timeliness and quality of feedback we received from our e-mail enquires to TNK. However, we still remained slightly skeptical prior to arriving in Hanoi. Within hours of arriving, however, we were reassured that we were in good hands and that we were going to have a marvellous experience. The tour surpassed our expectations. We wish TNK much success for the future. We expect that your company will eventually displace North American tour companies as the leading choce for tours to Indochina. Sincerely, Virjon Ontario, Canada
Daniela MeiromMeirom group -Vietnam trip
Hello
We are home now and I expected some kind of a feedback request from you but so far got nothing, and decided to send one anyway.
First of all I wanted to thank you in the name of the whole group for a very successful trip. Everything went smoothly and according to plan. The itinerary was well planned, the guides were knowledgeable and caring, the vans were in good condition and comfortable.
I would like to point out several things that were less than 100% - maybe it will be useful to you in the future:
a- the english accent of some of the guides was very bad and we could hardly understand them. Our best guide was Dara in Phnom Penh, unfortunately he was with us only for one day. Chum in Hanoi and Ky in HCM city were also good, The others were also good and warm and kind and we loved them all, but sometimes we had hard time to understand them, maybe because we are not native english speakers
b- most of the hotels were good. The worst was in Phnom Penh - small and smelly rooms and awful maitenance. The one in Siem Reap had nice rooms, but lots of maitenance problems. The same goes for the hotel in Sapa - they had serious problems with the hot water supply, which was extremely annoying.
c- the itinerary was almost perfect, but I think the time in Siem Reap was too long, 2 days would be quite enough, and it could be nice to spend one more day in Hoi An or Hue.
Thank you for everything. We had a very good and interesting experience and will certainly recommend your company to our friends Daniela Meirom
Prem SwaniFlight booking / Mr. Swani
Dear Ms Hang Vo! We finished our Vietnam and Cambodia trip last week and every thing went very well and smooth thanks for your excellent service. I am enquiring if you do book for Alaska cruise and Rocky mountains trour in Canada for next year 2012. Best wishes Prem Swani
marianne Kant-SchapsMekong Delta tour 2 days/1night Aug 9th -10th 2011
Dear Luu Vo! At the end of our Vietnam travel I would like to thank you very much for the organisation of our Mekong Delta tour, which was really a great pleasure for our family. It was also a pleasure to meet your local guide and to see so many interesting spots of your beautiful country. Best regards, Marianne Kant
Corrado Ariaudo & Carla VidraDear Mr. Dzung Trinh
Dear Mr. Dzung Trinh and Mr Danh,
For the time been everything was absolutely fine and the assistance from your organization has been very professional. We will certanly advise our friends in Italy to address to TNK Travel for their holidays in VietNam.
Corrado Ariaudo & Carla Vidra
Hermann FreyCao Dai and Cu Chi Tunnel Day Tour
We were booking the Cao Dai temple and Cu Chi tunnel tour for 26th of December 2011 on the Internet. I had some correspondence with the sales executive (Ms. Hang Vo) before to get the booking right. So we were eventually picked up at our hotel a bit outside but on the way. The pick up was sharp on time and the bus with reasonable comfort, although full. Our friendly guide (unfortunately I'm not so sure about the name any more) could speak quite good English. He did a lot of efforts to explain backgrounds and history during the day. Lunch was in a simple countryside restaurant but with good Vietnamese food. The temple is a bit far but getting known to this tradition and attending lunchtime prayers gives the right contrast to the martial afternoon visit of Cu Chi. At Cu Chi it is very interesting to learn what smart ideas the Vietcong implemented in order to cope with a technological superpower. Of course, the Americans have done a lot of wrong things and therefore are still being perceived as the bad guys but in my opinion Vietnamese should learn more to differentiate the facts of the cold war. Overall an enjoyable and good organized tour!
Day 1: Welcome on Board ( Lunch / Dinner )
Pick up from your hotel at 8:30, transfer to Halong Bay, boarding Red Dragon Junk At 12.00 12.00 Arrival (Hon Gai/Ha Long city) – Break and photo shooting 12.30 Check in Red Dragon Cruise – Enjoy welcome drink and cruise briefing 13.00 Check-in cabin with deluxe set-up 13.15 Have traditional Vietnamese lunch while start cruising 13.30 Start optional cruise program and excursions
15.30 Explore white sand beaches. Relaxing or swimming on the beach 17.00 Back to Junk. Take rest in Deluxe cabin. Enjoy the sunset. 19.30 Have private Dinner on board 21.00 At leisure time
Day 2: Bai Tu Long Bay cruising ( Breakfast / Lunch )
6.00 At leisure
7.30 -11.00 A-la-cart meal. ( Breakfast and Lunch will be served from 7.30 to 11.00. Chef will be willing to serve any dishes in the menu as required ) 8.15 Start optional cruise program and excursions
9.15 Back to junk and return Hon Gai 10.00 Arrange luggage and check-out cabin 12.00 Arrive Hon Gai wharf. Farewell. 12.15 Depart Halong. Pick up and transfer back to Hanoi. Drop off at your hotel . End of our service.
Child policy:
Cruise Includes:
Cruise Excludes: