Janis Lindblom
Indochina Tour

My husband & I have just arrived home to Australia after a sensational three week private/tailored tour to Vietnam, Cambodia & Laos. Our holiday was arranged by TNK Travel & they have been absolutely fantastic! From my first email inquiry to the tour operator staff & the immediate response from Luu Vo with a prosposed itinery. The second contact person was Dac Danh in sales & the bookings of all our hotels, flights, tours & lunches were exceptional. Finally our guides & drivers in all three countries were all excellent (especially "JJ" in HCM and Hui from Hue). They were very professional, knowledgeable & ensured our comfort & safety at all times. It was a stress & hassle free experience from beginning to end which becomes important as we get older. We now have every intention of returning to spend more time in HCM and Hanoi & to visit other towns & villages that we did not get to this time.

We will definitely use TNK Travel again next time as we believe it would be impossible to get better value and service by any other means. We highly recommend!
Thank you all for making this our best holiday ever!

Thom Stephens
Thank you! (from Thom Stephens)

Hello,

I arrived back in the U.S. last night and wanted to send you a quick email.

Our trip to Vietnam was fantastic. Thank you very much! Everything was perfect-even the weather was beautiful while we were there.

The hotel was great, the tours were very good and Mr. Ha and Mr. Kong (driver) were very polite, punctual and informative.

Everything you arranged was perfect and I will be recommending TNK Travel to anyone traveling to Vietnam in the future.

Best regards / Mit freundlichen Grüßen

Thom Stephens

Sarah Milsome
Flight booking ( 5/15/2007 )/ Ms. Milsome

I would just like to say thank you for organising our travel arrangements.

We had a wonderful time in Viet Nam and the accommodation was fabulous! Now it’s back to work to pay for the shopping we did!

Thanks very much

sarah

Andrew & Jane Pitt
Feedback

This is some feedback from our trip to Vietnam.

* Ms Luu Vo - excellent, very keen to help and accommodate us.

* HCMC tour & Mekong Delta - excellent. Tam was a very good guide and is obviously proud of his country and its heritage. Our driver/s were also excellent.

* Hue and Hoi An - our guide Lam, was a very nice person, but his pronounciaton of English was poor and he was difficult to understand. Content of the tour was good and driver was excellent.

* Hanoi - Accommodation was the poorest of our tour, but it was only for one night and it was almost like living in a tube house. Our guide, Long, was excellent.

* All transfers were very good and flights with Vietnam Air was excellent.

* Lunches - they were very good. Two were much the same (Elephant ear fish) and they were both in the Mekong, but they were all of a high standard.

* Cu Chi tour - for my wife, this was a highlight and it was everything she could have wished for because she teaches Vietnamese history.

We were very happy with your service and would have no hesitation in recommending your services to other travellers.

Sincerely

Andy & Jane Pitt

Else Marie and Poul christense
Greetings to mr. Thang

Dear mr. Dzung Trinh

We are now back in Denmark after our vacation in
Vietnam and we have had 14 exciting and lovely days
where our wishes was complied and we were pick up as
agreement every time, - so Thank you very much for
your assistance. Next time we are visiting Vietnam We
will certainly contact you again.

Greetings to mr. Thang

best regards
Else Marie and Poul christense

Ho Dac Nguyen
thank you !

I knew TNK since 3 years.Just one word for those who read this message :You can really trust them !!!!
Special thanks to Mrs Pham Nhu,Miss Thao,M.Duy !!!
Rendez-vous to the next year !

Ho Dac Nguyen

Anna Luedicke
Hello

Hello, I just wanted to say thank you very much for all that you did for us in our recent trip to Vietnam. We just had such a wonderful holiday, helped by expert administration by you. Everything went according to plan and was so slick. With 2 young children, it took all the worries away and let us enjoy ourselves. The quality of the cars and guides was very good and we wanted for nothing. We selected your company because of your competitive prices and now that we have seen that you have quality service to match, we will recommend you to our friends.

Many thanks,

Anna Luedicke

Patricia Rojas
Wonderful place

I am impressed. I was navigating and found this site. Beautiful pictures. I wil choose vietnam for vacations no doubt and recomend this page to my friends.

Kind Regards

Jim & Bev Fisher
Thank you

My wife and I have visited Vietnam twice now 1st time in 2007 then again in 2008. We have nothing but praise for tnk travel. They sorted out our itenerary and booked the hotels for us. It was an excellent experience.So much so that we are returning in 2009. You can be sure that we will be using tnk travel again, keep up the good work and see you again soon.

The Kane family
A wonderful experience with TNK travel (January 2009)

Our family of 4 just came back from first ever trip to Vietnam (18 days). We chose TNK Travel and it was a great trip. I wanted to thank TNK and to share our experience with future prospective travelers.

We started the planning almost a year ago. I must say we were hesitant at first and concerned about choosing a reliable travel agency. I read a lot on the internet (e.g. tripadvisor .com) before identifying a few prospective travel agencies. I then asked for an initial quote from my top 3 choices. TNK was the middle quote but what I liked about them was the level of detail in their initial proposal. I then looked at their guestbook and selected 17 people worldwide who recently travelled with them and emailed each of them to ask about their experience. Every single one of them responded and all were very positive about TNK. This made me comfortable with the idea of having to send money upfront to book a trip in an unknown country where I would have no recourse if dealing with an unethical company. With TNK, everyone assured me that once an itinerary is finalized, the company will do whatever is needed to deliver on its promises and to make it a pleasant experience, and they sure did in our case.

Over the following month, I exchanged several emails with Mr. Dsung Trinh, the Managing Director, to modify the original proposal based on my research about the sites we wanted to see. For example, we removed Sapa from the itinerary because the Northwest is quite cold in January, but added Phu Quoc Island instead. In the end, we agreed on a price for the revised itinerary, and I paid the customary 30% deposit by credit card (with a 3% fee). From that point-on, I dealt with Mr. Dac Dahn in their operations department who always promptly answered my numerous enquiries via email, and sent me hotel vouchers and e-tickets confirmation from air travel within Vietnam, as well as the invitation letter for the Visa. Fast forwarding to the end of the year when our trip began:

We landed roughly on schedule in Hochiminh on Dec. 31st in the evening and had to wait an hour or so (not ideal after a long flight from the U.S.) to get our visa on arrival ($25 per person in cash). Once we exited immigration and customs, our guide (J.J.) and driver were there to greet us with a sign bearing our name. They took us to our hotel. Because of the traffic, we ended up being in the center of the city near the cathedral at midnight, surrounded by thousands of motorcycles ringing their horns when the near year arrived (quite a cultural experience). From there on, the entire trip was very pleasant (I will post details on the hotels on tripadvisor.com). We visited Saigon (and stopped by the TNK office to pay the balance of the trip), the Mekong Delta, Phu Quoc, PanThiet/Mui Ne, Da Lat and Nha Trang by private van and boats with J.J. (who was excellent, paying attention all the time to what we liked and making sure we would always have it). We almost missed the speedboat from Rach Gia to Phu Quoc, because the itinerary was 30 minutes off. As a result, we couldn’t have a scheduled lunch, but TNK compensated us with an excellent previously unplanned dinner in Hue. J.J. ordered a van with more legroom when we returned from Phu Quoc to HCMC (we flew back), arranged for a small canoe to pick-us up and take us to our hotel in Cantho where we were stuck in traffic on the way to the ferry, etc…Then we flew to Danang and were greeted by our new guide Tui (Mr. Dac Dahn had kindly arranged for French speaking guides at the other locations at our request), and from there visited Hoi An, My Son and Hue, Tui was excellent as well, very knowledgeable and helped us solve an issue we had with a tailor-made suit. In Hoi An, the reservation was not a river view room, but after contacting Mr. Dac Dahn generously agreed to pay the difference and we were upgraded accordingly (we had insisted on 2 deluxe rooms with sea/river/lake views everywhere) and I had not noticed it was not the case at that location. We then flew to Hanoi which we visited with our last guide (Mr. Lan, who was OK but not as good as the first 2), and went from there to Halong Bay for a memorable 2-day cruise, then flew back to HCMC, stayed overnight near the airport and had an early morning flight back to the U.S. On returning to HCMC, no driver was there to greet us, we were told after we called the agency that he was stuck in traffic due to an accident. We took a taxi to the nearby hotel, and the driver who picked-us up in the morning for our return flight to the US. reimbursed us more than we had actually paid for the taxi. We didn’t have to pay a departure tax, it was apparently already included in our plane tickets.

Overall, a great trip thanks to the logistics, efficiency and professionalism of the TNK staff and agents. Food was excellent (though too copious for us, we always have festive lunch menus booked by TNK with 6 or 7 courses in nice restaurants (included in the price), nice buffet breakfasts in most hotels. The only problem (which is beyond TNK’s control) was insufficient hot water in many hotels for two people to take showers one after the other), a really bad road with big holes when exiting MuiNe to go to Da Lat and a third guide in the north who took us to a number of expensive stores along the road when we saw much cheaper prices elsewhere (we suspect he had a kick-back from these stores (but to his credit, he advised us to see the anthropology museum in Hanoi instead of a couple of extra pagodas, which we really enjoyed). Other than these minor opportunities for improvement, we had great hotel rooms with very nice views (important to us), good weather, good food, good guides and drivers (who seemed satisfied with the tips we gave them), and we were taken to all the places agreed-to on the itinerary. For those who do not feel adventurous enough to be on their own in Vietnam, we do strongly recommend TNK travel as an ideal, reasonably-priced solution. You can count on them for a memorable and pleasant trip. One final comment, although you can pay everything in Vietnam in US dollars or Euros, prices are cheaper if you pay in Dongs (local currency, FX at 17.3 VND/USD on the average during our trip, calculated at 15 by the stores if you pay in USD). Also a word of caution, Vietnam Airlines only allows 20 kg for a checked suitcase and 7 kg for a carry-on so travel light……

If you are thinking of going and have any question about our experience, don’t hesitate to contact me at dkane@mmm.com.

Our sincere thanks to MM. Trinh, Danh and the entire TNK staff for a wonderful trip. The Kane family (Austin, TX, USA)