Annette - Taipa Area School, NZ
Holiday in Vietnam

I recently spent time in HCMC and surrounding areas on a school history trip which had 10 travellers on board. We searched the web and found AnAn2 hotel, (whom we booked a few days) they forwarded our itinerary ideas to TNK Travel. Within a short time and some emails between TNK & us, we had our itinerary set with a budget direct from Vietnam which could not be beaten in NZ. Arriving at the airport we met our fabulous tour guide. He had so much information and answered all of our questions in English. He was never late and offered us a few extra stops and changed a few things as we wished. Vietnam is a most extroadinary place to visit the people have big hearts, and nothing is too much trouble as we dsicovered at the hotels and restaurants we visited which had been booked by TNK. The food was delicious whereever we were. TNK's driver got us from A-Z without a hitch in a country where driving would be a challenge for most visitors. When outside HCMC TNK had other tour guides to meet us, equally with plenty of information on the area we were visiting, I would recommend both TNK Travel and AnAn2 hotel (which is right next door) to anyone visiting Vietnam. They are situated in the heart of District 1 HCMC where there is an array of street life 24/7. We had a great trip and I would like to return.

Else Marie and Poul christense
Greetings to mr. Thang

Dear mr. Dzung Trinh

We are now back in Denmark after our vacation in
Vietnam and we have had 14 exciting and lovely days
where our wishes was complied and we were pick up as
agreement every time, - so Thank you very much for
your assistance. Next time we are visiting Vietnam We
will certainly contact you again.

Greetings to mr. Thang

best regards
Else Marie and Poul christense

Sascha
trip to Vietnam with TNK

Me and my wife were looking for accomodation and some trips around Ho Chi Min, Mui Ne and Me Kon River.

We are currently in China and it was quite dificult to arrange everything from Shanghai. So I searched the web and found TNK. Those guys replied inmediately with detailed plan for Vietnam round trip and very good prices.

You always have doubts when you contact people you don't know. You never know if they are going to give you what they promise or not. But with TNK it went all good from the begining. They answerd all my emails with questions about the country and the trip. And once we arrived there they delivered an outstanding service. We got everything we asked for.

We were picked up, and were driven everywhere in a personal car with A/C which was very pleaseing in a hot place like Vietnam.

I will hardly recomend TNK to travel around Vietnam. You will be in good hands! It certainly takes all troubles involving the trip away.

Paola & Renato
Viet Nam package tour

Dear Ms. Luu Vo,

we are now back in Italy and we took with us very nice memories of Vietnam.
We are very satisfied with the service your agency offered to us during the tour: very good guides, confortable cars, water at our disposal.
Just to help you to offer a better service to your future clients and travellers, we wish to submit you our comments for 2 things that could be improved:

1. the Halong Bay cruise with Paloma: they just showed us two of the many attractions of the bay: one cave and Ti Top Island. We expected to see something more, otherwise we could have seen the same things on a daily trip, without spending the night on the boat.

2. Cuu Long Resort in Phu Quoc: the hotel is very old and not well mantained. The service is poor, the food is expensive for the quality offered, the staff hardly understands English.
Next time, be sure that your clients are aware of what this resort has to offer. Maybe we would have spent a better time in Mui Ne.

Please, don't take this comments as a claim: we are really happy of the overall quality of your package tour and this comments are just to let you know our last feed back.

Kind regards
Paola & Renato

matthew smith
mekong delta tour

My friend and I went on the three day Mekong delta tour to Phenom Phen mid July, we really enjoyed it.

We were impressed by the itinery of the trip, we really fit a lot into the time we had- a lot of early mornings!

Our tour guide JJ spoke good English and was from the area so could tell us a lot about the culture.

JJ was also very helpful; i left my bag, on a bus we had used, which was heading back to Saigon!- i was heading to Cambodia! I told JJ and he organised the contents to be shipped to Singapore where i was finishing my trip.

I am now back in Singapore and have recieved my bag, really saved me a lot of time and hassel!

I would recommend TNK travel to all, great staff, great value!

Arnaldo Matute
comments about our tailor made trip to Vietnam by tnk travel

Hi all

I write you just to comment our recent trip to Vietnam, Cambodia and Laos.

On Vietnam´s two legs of the trip, we asked tnk travel to organize for us some smaller trips : Mekong delta 2 days, out to Cambodia, Sapa 2 days, halong bay, and also little things like "we need a Hanoi - Hue train ticket".

We combined all of this with our self-made own itinerary, and all worked fine, except halong bay (but for bad weather), and even then, they promtply called us and they looked for alternatives for us.

Even saying we normally prefer to travel by ourselves, we found Tnk travel very helpfull and usefull for us

Thanks a lot

Gordon and Elaine Ashton
Our Holiday

Ms Hang Vo !

We have just returned home after a month away and one of the first things I wanted to do was thank you for the wonderful 8 days you had organised for us.

Everything was better than expected and we will be telling our friends and family to be in touch with you whenever they go to vietnam.

We will be touch for our return visit next year

Thank you again

Gordon and Elaine Ashton

Susan Cook
Thank you from Canada

Hello Ms. Luu Vo,

Our holiday would not have been possible without all your help in organizing our customized tour and by staying in touch via email with myself and my Australian friend with all your prompt details and assistance prior to our trip. Also, for personal and telephone contact during our holiday in Vietnam. You and your co-workers showed us that you are more than qualified to handle any situation that would arise for an international traveller.

Thank you Ms. Luu Vo, Ms. Kim Cuong, Mr. Quach Trong Thang, tour guides and drivers for opening the doors to the wonderful people in your beautiful country. I arrived home two days ago with fond memories, lots of photos and a life-changing experience.

We would like to acknowledge Mr. Quach Trong Thang as our number one tour guide in Vietnam. His command of the english language together with his thoughtful, personal and insightful little extras made our visit to Saigon, HCMC, Mekong Delta, DaLat and NTrang so pleasurable. He educated us, chased butterflies with our digital camera, treated us to coconut milk, coffee, persimmons, took photos, chose special menus, walked with us into a coffee plantation, showed us where to buy pumpkin seeds, took us to historical and religious sites, introduced us to the culture of the people through the markets and home based businesses, advised where to get a wonderful foot massage, while all the time paying attention to all our needs, including follow-up with long distance calls. I would recommend him without hesitation.

At the time of the flood in the central highlands we were so impressed with Ms. Kim Cuong s efficient and expedient assistance in changing flights and hotels. We would not have had this prompt service had we booked our tour from our home countries. Our hats off to you for providing this type of customer service to international travellers. The welcome signs and transfers to and from airports made our travel so much easier.

I would like to make mention of two other tour guides that stood above the rest. Mr. Co in Danang, was so patient and understanding and had a wonderful sense of humour. His personality shone. In spite of the flood and the re-arrangements he was totally available and supportive to us and put us at ease. Another guide, Mr. Do Xuan Hoa in Hanoi was also well spoken and an experienced tour guide. He took us to Halong Bay and tried to find a shower for us in the wee hours of the morning, bought us some fresh bread, took us kayaking and introduced us to many aspects of northern Vietnam with ease, grace and understanding. He is certainly the one to lead anyone on a trek or camping trip into Sapa with his years of experience with the northern tribes in the mountains.

The driver from Dalat to NTrang was very skilled and adept at handling the mountainous, muddy route with ease and professionalism. His name escapes me. The other drivers are to be credited for handling the many weather changes and surrounding bikes.

The three-star hotels you booked throughout the country were all better than expected except for the one in Sapa which I would suggest you remove from your list. It would hardly measure a zero star. You may wish to check out a new one named Chapas which we viewed. We understood the need for the hotel in Danang with the floods. The staff at that hotel were exceptional with their help. However, their hotel would not be in the same three-star category as all of the others. Most of the staff at all of the hotels were welcoming, helpful and accommodating.

To all of you, I would like to thank you for the wonderful customer service which you provided on our first visit to Vietnam. It is the biggest asset to your company.

I will happily recommend you and your staff and the above mentioned tour guides to any Canadian who plans to visit your country.

Kind regards and hugs,

Susan Cook
Box 127
Wynndel, British Columbia
Canada
V0B 2N0

Alison Dolphin
Train booking: HA NOI - DA NANG (Jun)/ Mr. Will Dolphin

Dear Miss Hang!

I write to thank you for your very considerable help in organising our schedule in Vietnam. The Hotels were excellent and all the travel arrangements worked like clockwork.

You were very kind and helpful when dealing with our many emails.

We shall certainly use your company again when we next travel to your beautiful country and in the meantime will recommend your services to anyone else travelling there.

Many thanks and best regards,

Alison Dolphin

Chuck Valen
Thanks again for taking good care of us.

Mr. Trinh – I would like to thank you and the TNK staff for the great visit we had to Viet Nam.

Both Phi and Thanh were outstanding tour guides during our visits to My Tho, Saigon, Phan Thiet, Nha Trang, and Da Lat.

I will certainly refer my family and friends (mostly US veterans) to TNK for future travel requirements in Viet Nam.

Thanks again for taking good care of us.

Sincerely,

Chuck Valen