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Ron & Myra SuchThanks
We had a lot of dealings with Miss Hang Vo (TNK Travel) at De Tham Street, HCM City. We found Miss Vo to be the best Agent we have come across in Vietnam. She was very helpful in every way and helped us with any problems we had. We have travelled in Vietnam on 6 different occasions, and never had better service. We recommend Miss Vo to anyone worldwide for any dealings you have in South East Asia.. We met her personally in HCM and found her to be very charming, she is now a friend for life.
Joel NgVietnam travel services
Dear Mr Dzung Trinh,
our group will like to thank you and your team for the memorable trip in Ho Chiminh city.
JJ (our tour guide) was good and responsible, he took special care of the old and kids well.
Will sure recommend TNK Travel to friends visiting Vietnam.
Joel Ng Singapore
Mr. Anne PorterThank you to everyone at TNK Travel
Good morning, Yesterday we arrived back form our most enjoyable holiday in Vietnam and we would like to thank you for all your help and assistance in arranging this trip for us. Some comments :
I’d like to make special mention of two of your staff – Dac Danh who handled the final part of our booking was very thorough and helpful and Hian (Moon) who was our tour guide to Cu Chi was very interesting and knowledgeable with a great sense of humour. They both speak excellent English which made it much easier for us.
I note from some of the reviews on sites like Trip Advisor that some people have complained about your company and your service. I have posted a review to let people know how good we have found your services. The link is below.
http://www.tripadvisor.com/ShowTopic-Our_Excellent_Vietnam_Trip_with_TNK_Travel Vietnam.html
I would make only one suggestion – the payment procedure is quite complicated and I believe you would get more overseas customers if you were able to accept credit card payments online. Thank you once again to you and your staff for a wonderful visit to Vietnam. We loved your country and would like to come back again and see more of it as well as Cambodia and if we do I will most certainly be in touch with you again. In the meantime I will be recommending you to any of our friends who want to visit Vietnam. Kind Regards Anne Porter
Prem SwaniFlight booking / Mr. Swani
Dear Ms Hang Vo! We finished our Vietnam and Cambodia trip last week and every thing went very well and smooth thanks for your excellent service. I am enquiring if you do book for Alaska cruise and Rocky mountains trour in Canada for next year 2012. Best wishes Prem Swani
Stephan BatesA wonderful trip to Dac Danh Vietnam
Dear Mr Dac Danh We have recently arrived back home in England following our tour of Vietnam and Cambodia with your company and felt we must write to you to let you know what a fantastic time we had in your beautiful country. We were thoroughly impressed with all our guides and drivers with their knowledge, consideration and professionalism. Everyone we met in Vietnam was extremely friendly and welcoming. In particular we would like you to pass on our grateful thanks to Mr. Ky in Ho Chi Minh city who was extremely knowledgeable and a wonderful ambassador for your country. We will certainly be recommending his services to any friends of ours who may be visiting in the future. Please also pass on our good wishes to Cheng in Cambodia and Cam in Hue - both of whom made our visits to their areas extremely enjoyable. Finally may we also ask you to pay a particular thanks Hoa in Hanoi for making the last few days of our stay so memorable and also amusing. He was a great guide and good company, we hope one day to be able to return to Hanoi and hope that Hoa may be able to be our guide for a trip into Sapa. We shall certainly be recommending him to friends. Many, many thanks for all your assistance and looking forward to seeing you again some time in the future when we return to Vietnam again. Yours sincerely,
Alison DolphinTrain booking: HA NOI - DA NANG (Jun)/ Mr. Will Dolphin
Dear Miss Hang! I write to thank you for your very considerable help in organising our schedule in Vietnam. The Hotels were excellent and all the travel arrangements worked like clockwork.
You were very kind and helpful when dealing with our many emails.
We shall certainly use your company again when we next travel to your beautiful country and in the meantime will recommend your services to anyone else travelling there.
Many thanks and best regards,
Alison Dolphin
rob mccormackLove TNK
Just revisited the TNK website and thought I would add to the travel guest book. My wife, self, and two friends travelled with TNK in Jan 2008. We started in HCMC, took a bus to Phnom Phen, a ferry to Siem Reap, plane to Hanoi, went trekking at Sapa, cruising on Halong Bay, then train to Hue. From initial emails putting my ideas into a manageable itinerary the organisation was seemless. Transfers, accommodation, driver/guides in Vietnam and Cambodia, our diminutive Hmong guide Shu in Sapa, and our meet and greet in Hanoi, TNK arranged everything brilliantly.
We have since recommended TNK to friends who travelled with them this year and could not speak highly enough of the company. And as a bonus the price for our tour was over one thousand dollars cheaper than equivalent prices quoted by Australian tour operators. Congratualtions to Mr Dan and the team at TNK
Gerry BreislinVietnam packaged tour
Dear Ms Hang Vo,
Apologies for not writing sooner. We've been back in Sydney now for almost a month but our holiday in Vietnam seems ages ago now.
We would like thank you for all you help in organising our itinerary on our recent trip to Vietnam . The hotels were excellent with very comfortable accommodation and great service. Breakfasts were excellent although we thought the Hilton in Hanoi had the best croissants!
We had a good balance of organised tours and free time and we particularly enjoyed the cooking class in Hoi An. The tours of the Ho Chi Minh Mausoleum and the Chu Chi tunnels were fascinating. The trip to Ha Lung Bay was quite long, but the cruise at the end of it was worthwhile.
They tour guides and drivers you organised were punctual and attentive and it was a great relief to meet them when we arrived at the various airports. Their stories and descriptions and the information they provided was very interesting and helped paint a fuller picture of Vietnam for us. They were able to answer most of our questions and through our conversations with them, we were able to learn something about their own lives in Vietnam.
We did have a little difficulty understanding our first guide in Hanoi, but he made up for it with his enthusiasm. The other three guides all had very good English. Please pass on our thanks to each of them.
I have already passed on your details to a friend and would have no hesitation about using you again or recommending your company to others wishing to visit your beautiful country.
Kind regards
Annikki and PierreIndochina Customized Tour ( Nov 11th 06 ) /Mr. Pierre Herbert / Tour Report from Pierre
Hello Mr Dac Danh, Annikki and I hope you are very well and we wish you, according to our western calendar, a very Happy New Year for 2007 and a lot of success for TNK Travel. We came well home thru Malaysia and have been very busy since. But we promissed you a short report and comments on our beautiful trip thru your country and the two neighboring ones. Here it is: First we must thank you again for a well organized tour, showing many highlights. Also, we have to confirm that the tour guides you selected for us have been very punctual, very friendly and had sufficient knowledge of the place and customs to make us enjoy every day. Nhi for the Mekong Delta, Heng for Phnom Penh, Phin Borey for Siem Reap, "Jack"for Houen Xai to Loang Prabang, Khamtam in Vientiane, Tranh in Hanoi, Thinh in Lao Cai, Huy in Hue and Tong in Ho Chi Minh City, all have been doing an excellent job.Some were very knowledgeable in history like Phin Borey and Huy, which is always very appreciated by us. The hotels were confortable enough. Luxury is not what we wanted but being in a genuine local environment. But in Chau Doc, the Ben Da Nui Sam Resort was situated in front of the loudspeaker broadcasting political news at night and early in the morning, which made resting impossible. In the early morning, at breakfast, the staff was bringing a very frugal breakfast and refused to bring a second cup of coffee...That hotel we cannot recommend. In Vientiane, the Lane Xang hotel is old and we got a small, rundown room. We called the agent Max and he rectified for a Superior room. In Ha Noi, the Army Hotel was OK but a bit "cold"! All hotel were situated at convenient distance from points of interest, so that was a plus. We can especially recommend the Asia Hotel in Hue for its friendly atmosphere, its situation on the Perfume river, its comfort and breakfast. Pakbeng Lodge on the Mekong is also to be recommended for the same reasons. Meals were mostly adequate, some excellent like the ones on the Huong Hai junk on the Ha Long Bay. Otherwise, we have the following recommendations: 1. In the Mekong Delta, a visit on one of the Cai Rang Market boats would be very interesting to speak with the boat people and see how they organize their living onboard. 2. In Ankor, before entering the temple area, we had to wait on line 1 1/2 hour (taking a pass photo and making the day pass). If the visitor was told in advance to bring one pass photo, it would speed up the entry. Also in Ankor, you may forget the sunset at Phnom Bakheng because the crowds are too big now and the lookout totally disorganized. 3. In Ha Long, the crowds are also big now and...nearly 200 junks departing at about the same time...!!! Unless the captain of your junk is given instructions to avoid the crowd, your visitors will be soon on line or in a pack to visit anything. We interviewed several locals and captains. Alltogether, there are nearly 600 junks now! In a summary, we really enjoyed both the way Mr Dzung Trinh, yourself and your staff organized and followed up our tour, how you friendly treated us as customers, we met many other friendly persons along the trip, we discovered the sceneries and features of cultures that made our tour a permanent emotion that we still enjoy. We wish you much success for this year! Kind regards to you, to Mr Dzung Trinh and your staff. Pierre and Annikki
Andrea MallettThank You
Dear tnk, Your company organised a wonderful trip for ourselves and our friends (Mallett & Crisp families) over christmas and new year 2006/2007. We have some photos and things we would like to pass on to the wonderful guides that showed us around your beautiful country. If we send them to you are you able to pass them on for us? If possible do you have an address for Dat who did such a wonderful job of showing us around Saigon and Mekong Delta. Thank You again for a wonderful trip we have been recomending your company to all of our friends. Andrea Mallett
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